Refunds and Postage
Refunds & Exchanges
We will review each individual case and if there are any faults with Drieyes™, we will gladly provide a refund orexchange where necessary. Please Contact Us if you have concerns.
Postage, Delivery & Pricing
Drieyes uses Australia Post to deliver all orders by Registered Mail. This applies to all orders within Australia and for delivery addresses out side of Australia. The postage and delivery charges include charges for Registered Mail.
Drieyes abides by the terms and conditions of Australia Post and therefore cannot be held responsible for factors out of our control, e.g. time frames, lost mail/postage, etc.
All orders will be processed within 5 working days following the completion of payment. Typically, most deliveries to areas within Australian capital cities are anticipated to arrive within 5 to 7 business days from the date of posting. However, Australia Post advises that parcel items may take up to 15 business days for delivery to some destinations within Australia.
Pricing for postage and delivery within Australia is detailed on the Buy Online web page. Delivery destinations outside of Australia will be charged based on the quantity ordered and the location of the delivery address. The postage and delivery charge includes charges for Registered Mail, and will be automatically calculated for your online order at the checkout. Deliveries to all destinations outside Australia will be by Registered Airmail.
All prices shown are in Australian Dollars and are inclusive of GST. Prices are a guide only and are subject to change without notice. All purchases will include the 10% GST at the checkout.